Privacy notice

S. Sian & Co. Inc. respects the privacy of every person who visits this website or contacts our firm. This notice explains, in plain language, how we handle personal information collected through this website.

What we collect through this site

The only information you actively give this website is what you choose to send us through the contact form: your name, email address, phone number if provided, the topic you select, and the contents of your message. Like most websites, this one also receives ordinary technical information automatically — your IP address, browser type, and the page you arrived from — through our hosting provider's server logs and through Google Fonts, which delivers the typefaces used on every page. We do not use advertising trackers, we do not run website analytics, and we do not sell information to anyone.

How contact form submissions are handled

Form submissions are processed by Netlify, the provider that hosts this website. Netlify stores each submission on its servers, which are located outside Canada, and forwards a copy to the firm by email. Because ordinary web forms and email are not fully secure channels, we ask that you do not include confidential financial details — such as social insurance numbers, account numbers, or tax documents — in the contact form. Once we're in touch, we will arrange a secure method for exchanging documents.

How we use your information

• To respond to your enquiry and determine whether our firm can assist you
• To communicate with you about services you have requested

We do not use contact form information for marketing, and we do not share it with third parties except as required to operate this website or as required by law.

Job applications

If you apply to us, the resume and covering note you send by email — and anything they contain, such as your address, employment history, and education — are received and stored in our Microsoft 365 mailbox. Microsoft processes and stores this information on servers that may be located outside Canada. We use it only to consider you for a role, we do not share it outside the firm, and you can ask us to delete it at any time.

How long we keep things

We keep website enquiries only as long as we need them to deal with your matter, and normally no longer than twelve months if you do not become a client. Job applications are kept for up to twelve months in case a suitable role opens, unless you ask us to remove them sooner. Client records are kept for the periods our professional and legal obligations require.

Client information

Information provided by clients in the course of an engagement is handled under our professional obligations as Chartered Professional Accountants, including the confidentiality requirements of the CPABC Code of Professional Conduct and applicable privacy legislation, including the Personal Information Protection Act (British Columbia).

Questions, requests, and complaints

Our Privacy Officer is responsible for how the firm handles personal information. To ask a question about this notice, to request access to or correction of your personal information, to withdraw consent, or to ask us to delete something we hold, contact the Privacy Officer at admin@sianco.ca, by phone on 604-322-7100, or by post at 6979 Victoria Drive, Vancouver, BC V5P 3Y7.

If you are not satisfied with how we have handled your request, you may complain to the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.